The Insurbreak Podcast - Insurance Insights

War on Data, AI and Talent - How these trends are shaping the future of insurance

January 12, 2022 Ash Faraj Season 1 Episode 1
The Insurbreak Podcast - Insurance Insights
War on Data, AI and Talent - How these trends are shaping the future of insurance
Show Notes Transcript

In this episode, hear from Mike Hughes, former President and executive at Liberty Mutual, Safeco, State Farm and The Hartford. Hughes brings 45+ years in Insurance, he began his career in The Harford Insurance Group as an underwriter, he later became President of The Harford ARP division. He went on to be a top executive across some of North America's largest insurance providers. 

Hughes shares insights and wisdom from his deep insurance expertise on the current war on data and analytics, AI, talent, climate change and its impact -- and great wisdom on key leadership principles. 

Listen to this podcast and learn more about the importance of predictive model in the insurance business and how it affects the distribution channels.

  • Hughes’ lessons learned from the acquisition of Safeco
  • 2 valuable lessons on how digital transformation impacted the work of 8,000 agents 
  • The evolution of the underwriting processes, distribution, claims, policy and administration through predictive modeling
  • How to get the best results from an hybrid situation - Predictive model and human expertise 
  • Automation and human expertise - Insurance leadership principles to thrive with hybrid models